Greenfield Real-Time CDP implementation in insurance
View the project →- The problem
- The insurer had no CDP. Historical data and real-time events needed to feed app personalisation through AEP and AJO. The first step was an MVP that could move into production and support further use cases.
- What I did
- I led the architecture from MVP to production readiness. I separated the initial load, events, profile state and campaign configuration.
- Result
- Duplicate profiles created by events and loads from legacy systems dropped by around 30%.