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Adrià García
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Identity and governance

Consent policy

Experience Platform consent policy

A consent policy declares which consent attributes a profile must carry to take part in a marketing action. When the action matches, a profile without that consent stays out of the activation.

When it applies
It fits when consent changes often and must apply the same way in destinations and in Journey Optimizer, where it attaches to a channel configuration or a custom action.
What it is confused with
It is inclusive: it decides which profiles get in. Data usage policies are restrictive and block labelled fields. And it only exists with Healthcare Shield or Privacy and Security Shield.
Architecture consequence
These custom policies require Shield. Standard AJO still applies its native consent controls. Brand-specific preferences require additional design.

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